Draft — pending legal review. For final terms, contact hello@maria.ai.

Legal

Terms of Service

Last updated: 12 March 2026

These terms set the rules of engagement between you and MARIA. They cover what you can expect from the service, what we expect from you, and how either side can walk away.

01

Acceptance of terms

By creating an account or using MARIA, you agree to these terms. If you are using the service on behalf of a company, you confirm that you have authority to bind that company.

We may update these terms when the product or applicable law evolves. Material changes are announced by email and through an in-app notice at least thirty days before they take effect.

02

Account & eligibility

Each account is personal to one human being. You must be at least eighteen years old and able to enter a binding contract under the law of your country.

Account credentials are confidential. You are responsible for activity that takes place under your login and must notify us promptly if you suspect unauthorised access.

The information you provide at sign-up must be accurate and kept current. We may suspend an account that uses obviously false identity details.

03

Subscription & billing

MARIA is sold as a monthly or annual subscription. Pricing for each plan is published on the pricing page and confirmed at checkout before payment is taken.

Subscriptions renew automatically at the end of each billing cycle using the payment method on file. You can disable renewal from the workspace settings at any time, effective at the next cycle.

Plan changes are prorated. Upgrades take effect immediately and you pay the difference. Downgrades apply at the next renewal so you keep your full quota until then.

If a payment fails, we retry over a 14-day window and email you each time. After 14 days of unpaid balance, the workspace is paused; we do not delete data while a balance is overdue.

04

Free trial

New accounts start with a 7-day free trial that unlocks the full feature set of the plan you select. No payment method is required to begin.

On day seven, you can convert to a paid plan to continue using the workspace. If you do nothing, the workspace pauses — your data is preserved and the trial does not roll over into a paid subscription without your consent.

05

Acceptable use

You may not use MARIA to produce content that is illegal, defamatory, harassing, hateful, sexually explicit involving minors, or designed to mislead the public on matters of health, safety, or democratic process.

You may not attempt to reverse-engineer the service, probe it for vulnerabilities outside a coordinated disclosure programme, or use it to build a competing product.

You remain responsible for everything published from your workspace, including content created collaboratively with the AI.

06

Intellectual property

You retain full ownership of the brand material you upload and of the outputs you generate through MARIA. We claim no license over your content beyond what is needed to run the service.

MARIA — the platform, the interface, the models we train, the documentation — remains our intellectual property. The subscription grants you a right to use it, not a transfer of ownership.

07

AI-generated content

Generative models can produce statements that are inaccurate, outdated, or misattributed. Treat every output as a draft and review it before publication.

We do not guarantee that outputs are free of factual error, copyright issues, or unintended resemblance to existing works. The decision to publish — and the responsibility that follows — sits with you.

When the law requires you to disclose that content was generated with the help of AI, you are responsible for making that disclosure.

08

Termination

You can cancel your subscription at any time from the workspace settings. Cancellation takes effect at the end of the current billing cycle, and we do not refund partial months.

We can suspend or terminate an account that materially breaches these terms after giving you thirty days' written notice and a reasonable chance to remedy the breach. Breaches that put the safety of the platform or its users at immediate risk may be acted on without notice.

On termination, data is handled according to the retention rules described in the Privacy Policy.

09

Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of the service is limited to the fees you paid us in the twelve months preceding the event giving rise to the claim.

We are not liable for indirect, incidental, or consequential damages — lost profits, lost revenue, lost data — even if we were advised of the possibility.

Nothing in this clause limits liability that cannot be excluded under applicable law, such as liability for gross negligence or wilful misconduct.

10

Governing law & disputes

These terms are governed by Lebanese law. The courts of Beirut have exclusive jurisdiction over any dispute that cannot be settled amicably.

Before going to court, we both agree to attempt mediation in good faith. Either side may propose a mediator accredited by the Beirut Bar Association; the other side has thirty days to accept or counter-propose.

Questions about this document?

Reach our legal team for specific questions about how these terms apply to your account or your organisation.

Terms of Service — MARIA